Frequently Asked Questions

What is RadDadLife?

RadDadLife is more than a clothing brand. It's a reminder to slow down, appreciate the little things, and choose perspective every day.


Where do you ship?

We currently ship throughout New Zealand, with plans to offer international shipping in the future.


How long will my order take?

Because each item is made to order, please allow:

  • 2–7 business days for production.
  • 2–5 business days for delivery within New Zealand.

You'll receive tracking details as soon as your order ships.


Why are your products made to order?

We print each item only when it's ordered. This helps reduce waste, avoids overproduction, and means we don't need to keep large amounts of stock sitting in a warehouse.


What if I order the wrong size?

Please check the size guide before ordering.

If your item arrives damaged, misprinted, or defective, we'll make it right. If you've simply chosen the wrong size, get in touch and we'll see what options are available.


Can I return my order?

As each product is made especially for you, we can't accept returns for change of mind.

However, if your order arrives damaged or there's a manufacturing fault, contact us within 14 days and we'll sort it out.


Who designs your products?

Every design is created for RadDadLife and inspired by real life, resilience, family, and finding perspective through life's challenges.


How can I contact you?

You can contact us anytime through our Contact page. We aim to reply within 1–2 business days.

What does "Stay Rad" mean?

"Stay Rad" isn't about pretending life is perfect. It's about choosing perspective, finding joy in the everyday, and remembering that even on the hard days, there's still something worth smiling about.